We freelancers often complain about customers. Like, we are poorly paid and demand a lot. Sometimes it isn’t easy to get paid. We are presented with absurd demands, etc. This is all the case. But you will agree, we also often “sin,” delivering a lot of problems to customers.
The so-called “sins of a freelancer” have been committed by every performer at least once in his life. Some openly “need repentance” because they commit them too often. Perhaps in the list below, someone recognizes themselves, although I hope that most still do not sin with such things.
1. Her Majesty Pride or I am always right
No matter how many comments the customer makes, some freelancers stubbornly refuse to change. This is natural because they understand the customer’s business much more than he understands. In addition, they have experienced positive feedback, and from the outside, it is always more visible. But seriously, colleagues, you can’t do that. With the client, you need to go to the last until he is satisfied with the result of your work.
P. S. Exception: the work is done in accordance with a clear TK, or was agreed in advance at each stage. In this case, the refusal to make edits is understandable.
2. Excessive persistence
- 21:00 – everything is ready) Sent the project to the mail.
- 21:05 – Have you already checked?
- 21:07 – When will you be able to make a payment?
The essence of this sin you probably already understood. Many freelancers begin to literally ” get ” the client, whether from fear of being deceived or real money is urgently needed, many freelancers start to literally “get” the client. The person has not even had time to check the work yet but has received five persistent letters requesting to pay for services.
Such an approach can only be assessed as distrust and disrespect, and, therefore, this client is unlikely to become your permanent. It will be much easier for the customer to find a new performer, less assertive. That is why excessive perseverance should be eliminated once and for all. It is appropriate only in cases where the client refuses to pay for the work for an extended period.
In order not to become so assertive in relation to the client – cooperate only with those whom you trust. If the personality of the customer does not inspire confidence, it is better not to take up the work.
Taking a project to work on and starting to do it a few hours before the deadline is one of the favorite activities of many freelancers. Really, why work if you have a couple more days to spare? Instead, it’s much more enjoyable to read a book or watch a movie, go for a walk with friends, or view your Facebook feed for the tenth time…
In general, you can do anything but work. The only thing is that this significantly reduces the quality of performance, and the final result will be very far from ideal. Usually, in such cases, the customer expresses his extreme dissatisfaction with the work, and the unfortunate performer sits all night and makes changes. Although if he had started the work earlier, he would have completed the project a long time ago.
The habit of postponing everything for later is a serious obstacle to success. Such behavior tells the client that the contractor does not respect him and does not take his project seriously. Consequently, he will not turn to this freelancer for services next time. It is easy to find the most executive, responsible, and knowledgeable specialist among several thousand candidates who will do the work on time. Therefore, you need to develop the habit of doing everything at the appointed time and never part with it.
You can part with laziness using the law of S. N. Parkinson. According to him, the brain always stretches the work for the period that you have set for yourself. That is, if you have three days to complete a project that can be completed in a day, the brain will automatically find methods to stretch that work over three days. It follows: you need to set yourself the minimum terms for doing the work. So productivity will increase, and laziness will be able to get rid of.
To get a good order, many freelancers often embellish their professional abilities. For example, a performer who does not know what SEO is quickly going through the articles in Google and indicates in the application that he has experience in writing SEO texts. As a result, his texts do not fit the generally accepted criteria, and the client is wholly dissatisfied with the work.
Now he is forced to explain the basics of SEO to the performer and give time to process the texts or contact another specialist. Either way, he lost his time, which, as they say, is worth the money. As for the performer, he proved to be an incompetent specialist with whom there is no point in continuing to cooperate. Perhaps, the customer will not leave you a review purely out of pity. But that won’t change his attitude. That is why it is better to take on only those projects.
There’s nothing wrong with trying in new directions. After all, you can’t be constantly treading water in one place. It just makes sense to immediately write about your incompetence and add the fact that you easily learn new things. Most likely, you will be offered to do a test task, and you will have a chance to honestly work in a new direction.
As sad as it may be, there are still freelancers who fill their portfolios with other people’s work or pass off the fruit of common efforts solely as their own. As a result, customers who entrust projects to such performers remain, at a minimum, dissatisfied. After all, if a person has never worked in a particular direction before, with a probability of 80%, his first “masterpiece” will be clumsy. Well, even if an evil performer manages to perform the project well, he will not be able not to tarnish karma. Appropriating other people’s work is, in any case, low and unethical.
If you see someone’s good work in their portfolio, don’t steal it. Highlight the main idea, and try to do better. So you will get a new experience, and the portfolio will be replenished with author’s works.
6. Garbage removal
Never, remember, never tell one client anything about other customers’ projects. And even more so, there is no need to focus on the negative aspects of past cooperation. Like, the past client was a “horned, limited and stubborn creature” from which I barely knocked money out. You don’t have to do that. Even if you are on good terms with another client, you have worked on the project, and that’s all – you can safely throw the customer out of your head. He doesn’t belong there until he turns to you again (if he does).
In addition, in addition to ethics, you need to remember about psychology. If a person tells you something wrong about other people, they will say something about you to other people. And although in the world of freelancing, few people know each other personally, no one wants to be badly spoken about later.
If you told the client that for a particular site you performed such and such work and it brought such and such a result – this is not considered the disclosure of unnecessary information. So you’re just proving your skill. Most importantly, don’t forget to distinguish between showing talent and idle chatter.
7. Underestimate Yourself
Yes, working for less if you deserve more is a sin. And it is they who most often sin freelancers. Here we talk about beginners who work for bread, water, and a good review. I’ve seen a portfolio of people with solid experience on the stock exchange who charge pennies for their services. How did I know it was pennies? Very simple.
The works are worthy, confirmed by the relevant reviews, and there are many such works. That’s it. I don’t understand why not set an acceptable price for your services and start earning more. As for me, this is a pure depreciation of one’s abilities, efforts, and time.
A sure way to find out how much you underestimate yourself is to look at how much freelancers earn on the stock exchange on average and compare their work with the work of colleagues. For an objective assessment, you can attract friends or acquaintances. Perhaps, after evaluation, you will realize that you deserve a higher payment.
We are all not without sin. In the end, no one demands exemplary behavior from us. But still, some mistakes need to be learned to recognize and try to correct them. After all, bad karma or, in other words, the tarnished reputation of a freelancer can scare off many customers.